A.1 In order to have a functioning website you need to have: Domain Name (www.example.com),
Web Host (a server computer to contain all files of your website), the design of your website (including all files, images, and codes) and website maintenance. Our website packages take care of all of these. You may compare packages here. You may also request for quotation here.
A.2 Go to Surpass Website Packages or Request For Quote.
A.3 Sure, we offer free consultation via phone and meeting. Please let us have your contacts and we will arrange that for you. Click here.
A.4 We have put in place the "Aim for 100% Satisfaction" policy. Although we cannot guarantee that all clients will be 100% satisfied, but we are motivated to do our best to get close to this, and even surpass their expectations as much as possible. For this reason, the standard operating procedure that we implement is geared towards realizing the needs and preferences of the clients. We also allow multiple revisions and adjustments throughout the design stage. All of these steps are meant to bring about clients' satisfaction.
A.5 Unfortunately no. The down payment is non-refundable if it is only due to change of mind. Please make sure you are fully decided to proceed before signing the contract and paying.
A.6 If you choose a website package, it is already indicated how long it is estimated to finish the website design and development project. If you choose a quote-based website, then this depends on the complexity of the website and required features which will be reflected in our proposal.
A.7 Logo of your company (high quality jpg and/or png), images of your products or any other images of your company, all textual information like company profile, products, about-us, services, etc.
A.8 50% of the website package price needs to be paid before the start of the project. One month after this or upon the project completion (whichever comes first), the remaining balance shall be paid as well. You may find our terms and conditions here.
A.9 A website that has optimal viewing and interaction experience, easy reading and navigation with a minimum of resizing, panning, and scrolling across a wide range of devices (from desktop computer monitors to mobile phones) is considered a responsive or mobile friendly website. It is especially important because Google will give higher rankings to mobile friendly websites.
Read more here.
A.1 A web host, or web hosting service provider, is a business that provides the technologies and services needed for the
website or web-page to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers.
When Internet users want to view your website, all they need to do is type your website address into their browser.
Their computer will then connect to your server and your web-pages will be delivered to them through the browser.
A.2 Shared hosting is a type of Web hosting service that allows multiple websites to share a physical Web server and its resources among
the hosted websites. Shared hosting logically distributes a Web server to accommodate, serve and operate more than one website.
Shared hosting is recommended for websites that are smaller in size, don’t have a large amount of Web traffic, have lower security
concerns and require cost-effective solutions for website hosting.
A.3 A dedicated server gives you the ultimate in control, power and security. You'll have access to all
the server resources and horsepower you need for your website. This is a good option for big companies with high website traffic or
with highest level of security concerns.
A.4 Linux servers are frequently selected over other server operating systems for their stability, security and flexibility
advantages. That is why Surpass Web Hosting is based on Linux OS.
A.5 We're confident you'll be pleased with our Web Hosting services. For all of our web hosting packages, we offer 30 days money
back guarantee, no questions asked!
A.6 Web Space is the amount of hard disk of a server computer that will be allotted to a website. The bigger the website, the more
web space needed.
A.7 Yes. The new fee will be calculated accordingly. Downgrade, however, is not allowed.
A.8 Sub-domain
A sub-domain is a second website with its own unique content, but there is no new domain name. The sub-domain name looks like
forums.domain.com, help.domain.com, help2.domain.com (assuming you already host domain.com).
Add-on Domain
An add-on domain is a second website, with its own unique content. This type of domain does require you to register the new domain
name before you can host it. So, if you want to host www.otherdomain.com, this is the solution.
Parked Domain
A parked domain is NOT a unique website. Instead, it is a masked forward to the primary domain name of your cPanel account, much like
a website alias. Parked domains are commonly used when:
* You need a place to park a domain for which you do not have a website;
* You have more than one domain that should lead to your primary domain;
* You have common misspellings of your domain name that you have registered.
Our starter hosting package does not allow any add-on or parked domains.
A.1 A Domain Name or simply a Domain, is a unique name assigned to any website. For example: www.anydomain.com
A.2 A top-level domain (TLD) is the last segment of the domain name. The TLD is the letters immediately following the final dot in an Internet address. A TLD identifies something about the website associated with it, such as its purpose, the organization that owns it or the geographical area where it originates. Each TLD has a separate registry managed by a designated organization under the direction of the Internet Corporation for Assigned Names and Numbers (ICANN).
A.3 Some examples of generic Top-Level Domains are: .com, .net, .org, .info, .biz, etc.
A.4 A Country-Level Top-Level Domain specifies the country of origin of a website. A Country-Level TLD has several advantages. It helps the visitors of a the website to recognize the origin of the company or website; It is also helpful in choosing a better and shorter name for the website.
A.1 Surpass Web Design & Hosting is a brand name of RedPeak Information Technology Solutions. RedPeak is a registered IT company in the Philippines.
A.2. Kindly submit your resume to this email address: hr@surpass.com.ph
For further questions, please let us know here...